Oduist Connect ElevenLabs Sales — Administrator Guide
connect_elevenlabs_sale is an add-on for connect_elevenlabs (the
ElevenLabs Conversational-AI voice-agent add-on for Twilio). It lets an
ElevenLabs voice agent act as a sales assistant on a live call: list the
published catalog, create a sale order for the caller, and look up the caller's
existing orders.
The module ships no new models, menus or web views. It contributes a set of
agent tools (connect.elevenlabs_agent_tool records) and the HTTP webhook
controllers those tools call back into Odoo.
What this module adds on top of connect_elevenlabs
| Area | Capability |
|---|---|
| Catalog | Agent retrieves the published (website-published) products with price, description, public categories and variant id |
| Order creation | Agent creates a sale.order for the caller's partner with a chosen product variant and quantity |
| Order lookup | Agent lists a partner's order references, or fetches one order's lines, delivery date, weight and the assigned salesperson's Twilio extension |
Dependencies
From __manifest__.py:
"depends": ['connect_elevenlabs', 'sale_management', 'website_sale']
- connect_elevenlabs — the ElevenLabs agent add-on (agents, tools, agent token, tool webhook base controller). Configure and connect this first.
- sale_management — Odoo Sales (
sale.order, quotations, salespeople). - website_sale — eCommerce; provides the is_published flag and public product categories the catalog tool relies on.
Only published products are offered
get_products returns product templates where is_published is true (their
website "Published" toggle). Products that are not published on the website
are invisible to the voice agent.
Prerequisites
- A working connect_elevenlabs setup: a valid ElevenLabs API key, the
Agent Token (
elevenlabs_agent_token) generated in the ElevenLabs settings, and the public API URL configured so tool callbacks resolve to a reachable HTTPS Odoo endpoint. - Sales and eCommerce configured, with the products you want the agent to sell published on the website.
- A publicly reachable HTTPS URL for Odoo — ElevenLabs invokes each tool as a server-side webhook back into this instance.
How it works
- The tools defined in
data/tools.xmlare created asconnect.elevenlabs_agent_toolrecords on install. - An administrator adds the tools to an ElevenLabs agent and syncs the agent/tools to ElevenLabs from the ElevenLabs settings form.
- During a call, the agent invokes a tool. ElevenLabs POSTs to the matching
/connect_elevenlabs_sale/*route with the sharedx-elevenlabs-agent-tokenheader. - The controller validates the token (
check_tool_token), performs the sale operation withsudo(), and returns a JSON result the agent reads back to the caller.
The module also registers a post_init_hook that refreshes the Oduist license
status on install; it does not affect runtime behavior.
See Agent Tools & Setup for the tool reference, callback routes, security and configuration steps.
Menu location
This add-on adds no menu of its own. Its tools appear under the existing
Connect ▸ ElevenLabs screens provided by connect_elevenlabs. Managing
agents and tools requires the Connect Administrator group
(connect.group_admin).